Last Updated: 26/12/2025

1. Introduction

Welcome to SnapCash (the “App”). This App is operated by Agile Technoprenuer Sdn Bhd (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you (“Personal Information”). Specifically, we collect the following:

A. Personal Data

When you register for an account, we collect personal information that you voluntarily provide to us:

  • Email Address: Used for account verification, password recovery, and communication regarding App updates.

  • Password: Used to secure your account and prevent unauthorized access. (Note: Passwords are stored in an encrypted/hashed format and are not visible to our staff).

B. Geo-Location Information

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the App, to provide certain location-based services.

  • Precise Location: GPS data used to match nearest merchant.

  • Approximate Location: Derived from IP address or mobile network data for analytics and regional content.

You can change our access or permissions at any time in your device’s settings.

C. Device and Usage Data

We automatically collect certain information when you access the App. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our App.

3. How We Use Your Information

We use the information we collect or receive:

  • To facilitate account creation and logon processes: Using your email and password.

  • To provide location-based services: Providing you with features that require your specific location.

  • To send you administrative information: We may use your email to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

  • To protect our Services: We may use your information as part of our efforts to keep our App safe and secure (e.g., for fraud monitoring and prevention).

  • To enforce our terms, conditions, and policies.

4. Sharing Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations, as follows:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., data hosting, mapping services like Google Maps, or analytics services).

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Retention of Data

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When you delete your account, we delete your email, password, and associated location history from our active databases.

7. Your Privacy Rights

Depending on your location (e.g., if you are a resident of the EEA, UK, or California), you may have certain rights regarding your personal information, including:

  • The right to request access and obtain a copy of your personal information.

  • The right to request rectification or erasure of your personal information.

  • The right to restrict the processing of your personal information.

To exercise these rights, please contact us at the contact information provided below.

Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your user account.

  • Contacting us using the contact information provided.

Location Information

If you no longer wish for us to collect and use location information, you may disable the location features in your device’s settings menu.

8. Children’s Privacy

We do not knowingly solicit data from or market to children under 13 years of age. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this policy, you may email us at:

ask@snapcash.com.my